The best thing about this product to me was how easy it could be used once you get into using your team members as leads, getting them in their system so they are aware what products we sell or promote online/ offline through our different teams! I didn't like much at first but after training my entire upline (teammates) there isn’t anything i dislike anymore!! So far nothing haha :). We have been able to grow faster than ever before because now everyone has access not only via social media platforms etc.,but also by having an app available everywhere such as phones & tablets which makes managing people's work easier from any location around world possible without even leaving home if need arises. As far as I know this program has been around since 2000, I use it in my home office to create leads from scratch or pull up existing contacts into an opportunity pipeline. The interface could be improved but not by much. If you are looking for something simple and easy to use then check out the demo first. There's nothing bad about this product so far. We've had good success using it at our company.