I liked that you can use it for any website, not just your own! It was easy enough as long there were no issues with my domain's DNS records or other technical difficulties in getting things set up correctly (which we did have). The support team at this point has been very helpful but they could always be better if more people are involved when problems arise instead of having 1 person trying their best while others look over his shoulder from another screen/computer etc.. Overall great tool though - especially since our emails get so much spam nowadays!!