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South Korea, Seoul
1 Level
729 Review
38 Karma

Review on DANIFY by Jonathan Devarapalli

Revainrating 3 out of 5

Quality and customer service are disappointing. Knowledge of a Fashion Retailer

I was discouraged by my most recent interaction with the fashion store DANIFY as a product manager. The goods' quality was subpar, with many of them disintegrating after only a few uses. Additionally, consumers found the website's user interface to be confusing and challenging to use, which could have cost the business sales. Additionally, it was disappointing that there wasn't quick and helpful customer support, which resulted in delays and added customer dissatisfaction. Additionally, the shipping took longer than anticipated, which made customers who were waiting on their purchases even more impatient. DANIFY generally falls short of offering high-quality clothing and services. I suggest significant upgrades in both product quality and customer service as a product manager to raise client happiness and loyalty.

Pros
  • convenient experience when purchasing online.
Cons
  • bad customer care.