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1 Level
757 Review
61 Karma

Review on AnswerMiner by Matthew Miles

Revainrating 5 out of 5

Easy template building and data collection

I like that you can do all of this in one place instead of having to go through multiple spreadsheets or databases. Also it's easy for me because there are no complicated steps needed! The only thing I don't love about answer miner is how limited their templates look compared to other tools out there. If they had more options then maybe people wouldn't be using so much Excel? It would make things easier if everything was customizable but at least its helpful when we need something done quickly without spending too long searching around online. Instead just use answerminer!!

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Pros
  • Easy
  • Very user friendly interface
  • Great customer service team who answers promptly, even during holidays.
  • Quick turnaround time 24 hours from receipting an email into getting results back via spreadsheet download (or excel file upload) once project has been completed by staff member submitting data request form OR within 48 hrs after submission as partof standard services offered free onboarded customers with new
Cons
  • Some disadvantages