The customer support was amazing, they were always quick at responding back when I had any questions or concerns about my project! Also their communication methods are very easy for me as an international student who needs help from time-to-time due too language barriers (especially if it's late). They also offer payment plans which made things easier financially speaking since i am not able nor willing enought pay up front. It would be wonderful if there could have been more languages offered so we can use this tool internationally but other than those issues everything else has worked out well thus far. We needed assistance translating our games into multiple different countries including Germany & Italy mainly because of how popular these 2 markets/countries where becoming over night thanks to Steam sales etc..