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Sameer Harder photo
United Kingdom, Belfast
1 Level
696 Review
75 Karma

Review on Merrycolor by Sameer Harder

Revainrating 1 out of 5

Merrycolor Online Store: Unsatisfactory Customer Service and Poor-Quality Products

Using the Merrycolor online shop was a disappointing and frustrating experience for me. Despite the previous favorable review, I had serious issues with both the products' quality and their customer service. The website's design was cluttered and perplexing, to start. Finding the items I was looking for was challenging, and the absence of thorough product descriptions made me unsure of what I was buying. Second, the products I got were of very poor quality. The bedding set I bought had loose threads and stitching that began to unravel after just a few uses, and the decorative pillow covers I ordered appeared to be cheaply manufactured and poorly constructed. I was disappointed with the goods because they were obviously not worth the money I spent. Last but not least, the customer support was unreachable and unhelpful. I had to wait a long time on hold before speaking with a representative about returning the items and getting a refund, and the answers I got were evasive and useless. Finally, I do not advise patronizing the Merrycolor online business. It's a frustrating and disappointing experience because of the poor quality of their goods and the poor customer service. Instead, I advise looking into other web retailers that provide higher-quality goods and customer support.

Pros
  • a user-friendly webpage
Cons
  • Problems with customer care that require a long wait