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Review on Regalo Foldable Portable Carrying Coverage by Traci Westhoff

Revainrating 3 out of 5

Broken umbrella Customer service did not respond

Playground umbrella broke after 1 month of use. I tried calling many times and understood because of the pandemic. However, I kept trying to return or replace the product. I then spoke to someone on the phone who asked for a copy of my receipt, order etc and still have not received any updates or information. I really want to love this product but with the hassle of getting an umbrella I may spend a little more on the California Beach Company brand or wait until it goes on sale. Now I have a playground, the main purpose of which for my family was the convenience of a tent and a fence when we were in our camp. I liked it at first, but it was a headache I'd like to avoid.

Pros
  • Impressive
Cons
  • Boring packaging