Okay, this product has a big problem. I do not work with low pile rugs that have dark colors or dark borders. It looks like the sensors think it's some kind of ledge and don't cross it. If you put Opodee in the middle of this carpet, he will not cross dark lines and say that the wheels are in the air, eventually he will close. Descent. I have 2 other robots and they both work on the same carpets with no problem. I have a video description of this problem handy and still have the answer (((Our robot vacuums are used on low-pile carpet, tile, laminate and hardwood floors. Not suitable for deep-pile carpet or very dark floors. This is a common problem with most vacuum cleaners on the market.Our engineer team is working hard to solve this problem now.We will keep our customer informed of the progress.))) I'm still waiting what they can or will I do. I will contact Amazon for a refund if I continue running. (I need something that works now)
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