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El Salvador
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741 Review
37 Karma

Review on Ipienlee by James Mangum

Revainrating 2 out of 5

Ipienlee Online Shop: A Disappointing Experience

As a do-it-yourself wiz, I couldn't wait to give Ipienlee a shot for my stationery requirements. Unfortunately, my interactions with them were not positive. I had a hard time locating what I needed on their website because of the confusion and poor layout. Insufficient information was provided in the product listings, making it difficult to make an informed purchase. When I did make an order, I was let down by how long it took to get here. When my order eventually arrived, it was badly packaged and took longer than expected. It was disappointing that some things arrived broken. Customer service was unhelpful and condescending when I attempted to report the damaged goods. They didn't listen to me when I expressed my worries and gave me no advice on how to proceed. In conclusion, Ipienlee is not a recommended online office supply shop. Frustration and dissatisfaction resulted from their carelessness, slow shipping, and unhelpful customer support. As an experienced do-it-yourselfer, I demand higher quality from my workplace supply vendors.

Pros
  • Shipping that is lightning quick
Cons
  • Products with incomplete descriptions