The only thing I dislike about this platform is that it can be very hard to find new features and add them on if you're not sure how to do so. So, it's easy to get stuck without knowing the full benefits of all of their tools. Also, sometimes when you're trying to figure out what the next step is to complete a task, there are times where you have to contact customer support for help. That's pretty annoying. It's also fairly expensive compared to other platforms/tools. If your traffic needs are simple and basic, then maybe this isn't for you. We like using Gitt because we can easily create short links from our website and social media accounts. We love the analytics feature as well. We can see which pages are popular to drive more traffic to certain areas of the site. It makes tracking things much easier!