The features included in the software are very useful when managing inventory or products as well as improving workflow processes of my organization.The UI/UX design can be improved if you want customers that use this platform to feel comfortable and enjoy using it. I have experienced only benefits and nothing else so far. Improve process efficiency, enhance control mechanisms over your warehouse/inventory, improve workflows, automate tasks etc., I like how easy it is to use and how well it integrates into our existing systems. The support is also very good. We are currently using it mostly for MDM purposes but we have had success in moving some of our BI reports over as well. There isn't anything that I dislike about this software. If you are looking for a simple solution for your MDM needs then this may be worth checking out. We were able to streamline our processes and help us keep better track of our inventory.