I'm not crazy, don't work for the competition, bought 2 of these, both with bad switches, won't turn on, hard to turn on Dirt Devil wants me to spend $19 to get them to send it back, and if they think it's bad, they will replace it with a similar product. I bought this item for a lithium battery so there are no charging issues. It cannot be switched on and has the smallest filter area in the history of vacuum cleaners. After 2 minutes of vacuuming, it stops vacuuming because the tiny filter is clogged. I don't work for Black and Decker, but I've had their vacuums for decades. Bad product, bad customer service. Revane is fantastic