I love how fast and helpful the whole process is! The turnaround time from approval to getting the design out into production is usually only a few days. They are very responsive. In my experience they are incredibly professional and take pride in what they do, so you know your project will be handled professionally. Nothing really, everything seems great. I really cannot think of anything I dislike. If you're looking for a quick and painless design experience, this is definitely the way to go! We needed a new website design and NextDesign was able to get us up and running quickly and within budget!