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Italy, Rome
1 Level
682 Review
68 Karma

Review on MWZ by Jacob Brooks

Revainrating 3 out of 5

Experience at MWZ Online Store was disappointing

A recent shopping trip to MWZ, an internet retailer of tools, lighting, ceiling fans, and wall lights, left me unimpressed. Although the website was simple to use, I found that the product descriptions lacked sufficient information to allow for informed decision-making. In addition, I was dissatisfied with the caliber of the goods I got. They made high-quality claims, but the items I purchased were flimsy and poorly made. Given the price, which I found to be significantly higher than that of other online shops selling comparable goods, this was especially frustrating. Even worse, I received unhelpful and unprofessional responses when I tried to contact customer support about my issues. Their lack of consideration for my experience especially irritated me. Overall, if someone else was looking for high-quality home improvement goods, I wouldn't suggest MWZ. Although their website is simple to use, neither their products nor their customer support live up to their claims. For your home improvement requirements, I would advise going somewhere else to shop.

Pros
  • high-caliber goods
Cons
  • Poor Brand Choice