Review on Zupapa No-Gap Design 16 15 14 12 10 8FT Trampoline For Kids With Safety Enclosure Net 425LBS Weight Capacity Outdoor Backyards Trampolines With Non-Slip Ladder For Children by Jonathan Robertson

Rather than purchasing a more affordable and potentially less durable trampoline we went off a friend's recommendation and purchased this one at a higher price point. I've never had a trampoline before but the quality of materials looks really solid. Putting it together was a relative breeze, the only (very) difficult task being sliding the noodles into the sleeves on the net. I don't know it can be done any quicker but that's a very tedious and challenging task. The rest of the trampoline is not difficult at all and I was able to do it myself. The tool for stretching the springs during attachment is invaluable and makes that so easy. The instructions are pretty simple and I found a video online that helped me visualize the project. We've had a number of kids jump on the trampoline at the same time and it seems very sturdy. Some hooks to secure it in the ground are provided and, even when we've had multiple teens on it, it is very sturdy. The netting seems of a high quality, too, as kids have bounced off it with no give; seems very safe all around. We've had it about a year and it still performs and looks great, even after a harsh winter.Recently a tree fell and bent one of the trampoline supports. I contacted Zupapa via email for a replacement part and was pleasantly surprised at how quickly Betty from the support team responded to the email. We exchanged emails every day with her responding to every email on the same day. Betty helped me identify the parts needed and, though the parts were not damaged due to wear and tear and not under warranty based on how the damage happened, Betty sent me the replacement parts for free. I was shocked at this unexpected generosity. I wish all companies were as responsive as Betty and the Zupapa team. Getting the replacement parts was an unexpected bonus. Great product with great support!