went down terribly, waited a week, then they couldn’t deliver for 2 days in a row, while the support assured that the order was on the way, but no one called or came, and only after the interval had expired I received an SMS saying, sorry, we don’t have time. The support service is now more like a savings store or a 2022 post office, absolutely no one is interested in helping and at the same time they don’t even bother to find out the real state of affairs before encouraging delivery on time. They even brought it to the pick-up point a day later (when I was already freaked out and decided to pick it up myself). I always put service and support as an example, but now I understand that everything is very sad here too
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