This is the third time I have ordered this product. The first time the product smelled great, very clean, fresh and "sanitized". I'm used to getting rid of the smoke smell that lingers when a friend comes to visit from out of town. The second time I ordered this product I suspected something was wrong just by looking at the color of the liquid in the bottle which was milky white - not clear like the water I ordered the first time. To make matters worse, the smell was unbearable (worse than the smell of cigarettes!). literally smelled like rotten fruit. I wasn't sure if the manufacturer had changed their product formula or if something had happened (perhaps overheated on delivery?). I immediately called Revain to return it and they credited me for the amount paid. I have tried several other products. And none of them work like this product when I first ordered it. The product neutralizes and removes unwanted odors instead of just "hiding" them like every other product I've tried. So in desperation and in preparation for my next visit I gave the product another chance, hoping that the nasty 2nd bottle I ordered was just an accident. Unfortunately that's not the case, I received this milky white product again that smells like rotten fruit. I hope the manufacturer resolves this issue and restores the product to its original flavor/formula or fixes any issues this product is experiencing. I'm happy to order again when I'm sure I'll get the product I ordered the first time!
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