I was eager to try SteelShad after hearing all the buzz about their goods and community involvement because I take my sports and outdoor gear seriously. But after making a purchase and using their equipment, I have to admit that I was disappointed. Despite SteelShad's claims of community involvement, I didn't find their customer service to be up to par. It took an unreasonable amount of time and effort to get a response from their support staff when I had a problem with a product. When I did eventually receive a response, the suggested fix was not enough. Additionally, despite the fact that their products can at first glance seem to be of high quality, I discovered that they did not hold up well when used frequently. I got the feeling that the products weren't made to last because the materials utilized were weak and susceptible to damage. Overall, I thought the sports and outdoor industries had overhyped and underwhelmed SteelShad. Despite the fact that they might have a sizable following, I would advise anyone thinking about buying to carefully assess their options and conduct thorough research. For individuals seeking high-quality tools and equipment, there are better alternatives.