I have used this software for so many years now, it has been very reliable. The best part is they are very quick at responding to any issues you may have with their product. I highly recommend using them! I would like to see other features as well. It could be useful if they added more filters such as gender, age, etc. Also, I think it would be good if they can add some additional features. Sales Spider Media is very reliable, always there when you need them, great customer service, fast tech support if needed. We use it to create our content and post it to social media platforms.