I like that it is easy to use, has good reporting capabilities for end-users as well as administrators of systems. It does not integrate with other products very easily (we have tried). The product itself requires some familiarity in order make best usage out of all its features. They do offer training classes but they are expensive so you need an incentive from your organization or client before attending one! We were able find benefits such as better energy savings through less interruptions which translates into higher profits/savings overall when compared to our previous system(s) we used previously at this location.