I like how easy to use this system was for me as an owner/operator, just plug in your information once, and you are good to go! The customer service team couldn't be more helpful or friendly if they tried!! They really helped us get our business up and running quickly after we had lost all info from previous accountant due to theft. This has been great so far and looks forward to continue working with them! We have no problems at this time but wish there were other options available when using online bank accounts such as ACH payments (which can sometimes take days).