I like that it's very simple to set up. Once installed, it works well without any problems or errors. Also, when used with Remote Desktop Connection, it allows me to connect to my clients' computers from anywhere in the world. I have found nothing negative about this software so far. There are many different features available within this application which makes it difficult to choose between them. As long as your client has compatible hardware/software then there shouldn't be an issue using this tool. This software will allow our customers to easily manage their workstations while they're away.