I originally bought this in December 2019 and didn't realize the boom mic wasn't included. However, Avantree's customer service was quick to send one out for free upon request. The mic failed after a few months, not sure why, but I contacted Avantree again and they quickly sent a replacement again. 4 stars based on comparison with my son's boze which leaves a feeling of serenity but is 3 times more expensive. However, this product handles my office duties well. Good value for money. I bought this specifically for the boom mic as a previous video review showed the sound was clear when using it. The built-in microphone works well on its own. Battery life is good and it stacks well. Customer service was very pleasant! I used to have an issue that was heard on Skype meetings and the support team went out of their way to help. In the end I think it really was a problem with Skype. Microsoft Teams is always available. I recommend this product.
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