I like that it allows me to create multiple views of my calendar so I have different options available depending upon what I am doing at the time. Sometimes it's hard to navigate through all of the information if there are too many events in one day. There should be an option where we could see how much free space is left before having to delete something from our current view. This helps us keep track of everything. We use this as part of our sales process. Keeping everyone up to date about upcoming appointments.