Review on Humixx Military Grade Shockproof Protective Case For Apple IPhone XR, 6.1 Inch - Drop Protection Hard PC Back And Soft TPU Edge - Navy Blue by Eric Salem

I have owned this cover for almost two years and have liked it. Fits well, easy to hold and it MOSTLY has protected my phone. I have dropped my phone maybe 3-4 times with it on from hip height. Once my screen protector broke but was replaceable, no biggie. But I just was cleaning my phone and realized the back was shattered. Right in the middle. I am dumbfounded that the case did not protect it since it literally had to cause breakage through the center of the case! Really sucksADDENDUM: Customer service reached out and assured me they have updated their cases to improve the protection. They also offered a brand new cover which is timely since I'm about to update my phone. I will be giving this case another try as I really do like the fit and profile PLUS there is a lot to say for great customer service!