The ease with which you can create your own SKUs is one thing that I like most about this software as compared to other platforms available in market today. It also has an online application where we could upload our documents directly from desktop or mobile device without any hassle at all. Some minor issues are there but nothing majorly negative. As it's free so no point comparing anything else apart from its overall features. We have been using traceone for more than 1 year now and haven't had any issue till date regarding functionality or support offered by them. They offer excellent customer service too! So far everything seems fine. Our main focus was inventory management hence tracing out stock levels etc.,.