This card is very difficult to activate online. I don't know about calling it in but going through the activation process online was an arduous, glitchy task and the SpeedTalk Store website was not very clear, with additional and often convoluted instructions popping up over top of the forms you are attempting to fill out. No exaggeration, it took me FIVE ATTEMPTS before all my information got processed. If it wasn't one thing it was another, including having to have a PIN password sent to my email 3x, and having to input the amazon transation number as proof(?) I was the purchaser! WHY? The process froze several times and when I backed up a screen to fix my input, all the previous information disappeared and I had to input every single field all over again. On top of that they want your life story and practically a DNA sample all just to start up a 1 month no contract quickie account. If you're not paying close attention, when you finally click the final OK, there's a box checked that says yes you want to autopay each month. I was so flustered by the time I got to that point (over an hour of wrestling with what should have been a QUICK, SIMPLE FORM) I hit OK before I realized it. I will probably use this phone for more than a month, but I really despise autopay and now I have to figure out how to turn it off. This is just for a secondary, temporary back-up phone for travel and I don't plan on using it very long. And now I have the added hassle of figuring out how to terminate autopay instead of just not paying for it anymore when I'm done with it.The random phone number that it gave me came with a lot of "baggage." First of all it still has the previous owner's identity attached to it, and I'm getting texts and calls on it from the moment I got it for this other person. Secondly it must already be on a ton of spam lists because I get texts and calls all day long for salons, car warranties, credit card debt relief, etc. which is ANNOYING AF. No exaggeration, I'm blacklisting 5-6 numbers a day. I have gotten T-Mobile no-contract new phone activation & service sim cards for $5-$10 before from other companies, and I never had this much spam garbage with the "new" number before. Nor have I ever gotten a "new" number with the previous user's personal information still attached to it. I'm sure the previous user would love to know that I know their full name and street address.This company is super shady and now they have all my personal info and credit card information, my email, and my amazon purchase info, and they have burdened me with a phone number that is basically a vehicle to incessantly advertise a ton of junk. Nor is this a "fresh" number. In fact I got this cheap phone and new number specifically to communicate ONLY with my husband, and yet it's ringing constantly throughout the day but it's not him. This company is NOT WORTH IT. You're paying $5 to be on a spam list and give them all your personal info. I never had to activate a phone card with a PIN through my email or the transaction number from amazon before! The T-Mobile service is fine, but AVOID SPEEDTALK and get it through another company! Oh yes I forgot to mention that this company offers you one month free if you give them a 5 star review on amazon, take a screenshot of it and send it to them. LOL! I wonder why they have to try to BUY good reviews?! I don't need your $5, SPEEDTALK. Here's your 1 star review, though. It's actually zero stars if I could rate it that low.
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