I like how easy it was to use; not too hard but also very user friendly! We've been able solve many of our problems with this software so far - we are still figuring out some new ways around limitations (but they have always come up quickly when needed).
If you're looking at an easier solution than what your current system has then look into logichub as its perfect if thats where u want urself or someone else who knows nothing about security systems/proprietary solutions etc.- no more having random people using things- instead just set rules via their interface which makes life much better!!