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Jordan, Amman
1 Level
723 Review
49 Karma

Review on LUNDERG by Charles Lewis

Revainrating 1 out of 5

Poor Quality Products and Service from LUNDERG - A Disappointing Experience

I just placed an order with LUNDERG for a commode and some medical supplies, and I was quite dissatisfied with the results. My purchases were of terrible quality and did not perform as promised. I contacted their customer service department to ask for a refund, but was faced with uncooperative and disrespectful employees who made the procedure challenging and time-consuming. Dealing with such unprofessional conduct was annoying, especially considering that I had previously made a good faith payment for the items. The packing was harmed when it finally arrived, and to make matters worse, the shipping took a lot longer than anticipated. Overall, I had a really bad experience with LUNDERG, and I wouldn't suggest it to anyone looking for high-quality health and household products. In conclusion, LUNDERG drastically missed my standards for both the caliber of the products and the level of customer service. There is obviously a lot of space for development, so I hope they will enhance their offers and staff training in the future.

Pros
  • Effective and accommodating client service
Cons
  • The procedure of returning items might be difficult.