We are able use this app at our office with great success, it has helped us streamline communication between people around time zones - especially when we have meetings outside of normal work hours or during night working sessions! Our clients love that they can access their account information right from your mobile device as well without having to come into branch if something comes up (like wanting payment info).
It's not always intuitive so I do think there could be more ease of navigation/user experience improvements but nothing major either way just minor things such as being easier click through areas would make all difference here :) The best part about using fintell connect over other apps like google hangouts etc., you don't need internet data usage due too video calls which helps save money overall because we only pay $10 per month even though most providers charge 1GB+.