The code zero people have been very helpful with my questions as I had no prior knowledge or understanding regarding how this software could be used for me in business applications within accounting departments at school! They were able to explain things thoroughly because they really know what there doing when it comes down to programming/software building issues such us customizing fields etc.. My only issue was being asked multiple times if something made sense (which sometimes took up time) but overall great service!! It's so easy for users without coding skills or training at all (even my mom could use it) plus you can easily modify things like emails in your templates once they're created which makes customizing them even easier than if I had programmed everything myself! My only dislike was having too many options with different price points available - but this isn't really something specific since there were other issues as well where we needed more input/options when setting up new accounts / contacts etc..