I love how they are able to help my daughter with things she needs for school, tutoring her when needed or sending work off via email if it's something not being taught at our house (like handwriting).
It helps me know what is going well during their sessions as we have weekly emails from them about each lesson/lesson plan etc. They also do great job keeping us updated throughout session regarding any progress made by your child through various tests which can be very helpful! Nothing really but communication could've been better between both parties - like maybe once per week instead of every other day? Other than that its good though :) Great way to keep track of assignments / homework done outside class time while still using resources provided within schools curriculum.