The best thing about this software is that it has all the features I need to run my business effectively. It also allows me to use multiple devices at once so I can be in touch with customers from anywhere. Sometimes when you are using other programs, they may not have some of those features but dolphin does! My only complaint would be that sometimes it takes longer than normal to load up or open certain files. However, overall I am very happy with how well this software works for our needs. We've been able to keep track of customer orders and send them confirmation emails as soon as we receive their order.