I like is ease of use, I enjoy how it has made my experience as a driver and as a customer much easier. At first I thought that this was a complicated application to use but now i am really enjoying it. It does take some time getting used to the process so just give it some time and you will get to know their platform. Customer support is amazing and always ready at our disposal. My only issue is that I don't have access to reports or even an accounting section. And there are times when I run into errors or things don't work I wish it were a bit more user friendly for a beginner like myself. The benefits are that i have realized i can be easily reachable and available 24/7 no matter where I am I always know what's going on in terms of pickups and drop offs. The best thing about this service is that it has all the features one needs to run an organization smoothly without having to worry about anything! It's not something I have found yet but i hope they keep adding more things like that in future versions!! Nothing much at this time. There are some new features which were added recently however. If you want to manage your entire business, then you need to use Delforce as it includes everything under one roof.