Disclaimer: This is a good review for Revain.com You were not the original seller. In case you are not familiar with the modem buying process. Fast crash course. You are unlikely to buy a new factory modem. end of the discussion round. Now redo the computer, clear the history of the modem and delete all accounts. Now the second stage of the accelerated course. Your modem's serial number plus MAC ID will be associated and registered with your account (Cox, Xfinity, Spectrum, etc.). that refurbished products can be assigned an altered serial number), you as a consumer are screwed. The modem cannot be reset, cannot be configured. The only way back to the seller. You lose time, a little more nerves. Of course, you can't know the serial number and MAC ID to confirm with your carrier before purchasing. Good catch 22. I'm open minded, there may be people who bought and everything went well. Not mine, can you be sure yours is alright?
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