
My day job is in customer service for technology. a workplace for seven hundred workers. We have restocked on these headphones and are progressively making them available to our patrons. Only three applications have malfunctioning microphones at the present time. We give someone brand new headphones, and within a week they stop working. He requests fresh ones, so we hand him one that's still sealed. Once again, he reports that the microphone is malfunctioning. We attribute the issue to Windows. But alas, the replacement headphones have the same problems.

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