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Spain, Madrid
1 Level
759 Review
38 Karma

Review on πŸ’Ύ ORICO 5 Bay USB 3.0 to SATA Chia Hard Drive Enclosure | 80TB (5 x 16TB) | RAID Support-9558RU3 by Alex Marshall

Revainrating 1 out of 5

Becomes unusable pretty quickly - falls asleep and can't wake up

That's why I bought it to work as a spare drive in the pool. Easily installed, processed large TB hard drives. Feels well built. Worked well when backing up and transferring files. The problem occurs after the case has been idle for about 10 minutes. As advertised, it "falls asleep". If hibernation means that two drives remain powered on, but none are active or available, and there is NO WAY to wake the drives or enclosure, then the only way to recover is to physically restart the computer. framework. This obviously makes it completely useless. I tried contacting support, Orico's website is not for English users (it has been translated into English but just to tell you how great the products are). If you try to submit a support request, the site will not let you continue and will display a Chinese pop-up when attempting to submit a request. The support request never seems to go through. I tried emailing some of the email addresses on their contact page but didn't seem to get a response. I don't read Chinese (or any other language) so there doesn't seem to be a way to submit a support ticket. I also have no way of returning Revain at this time, I think I've exceeded the limited time window for this product which means I've just wasted over $250. I thought desktop software might help. The desktop software is in .RAR format, and while I have software that can open this type of file, nothing seems to be able to open the download. So useless again.

Pros
  • Easy to use
Cons
  • Not bad but...