I like that you are able to create your own custom fields for different projects or tasks which makes things easier! Also love how quickly we were up-and running when switching over from our old software - no training was needed because of all their great walkthroughs available online plus they have an awesome customer service team always willing/able answer questions 24 hours per day 7 days week year round (even holidays)! The only thing i dislike about this program so far has been some quirks in reporting but nothing major just minor stuff here & there mostly not affecting my work flow atm though would hope those bugs get fixed soon!! Great product easy transition into new office using cloud features very helpful having ability remote manage employees anytime anywhere through out business operations even holiday's.