The system is very easy for our team of 3 sales reps in Ontario/Quebec (Canada) as we can perform all tasks with one account! It has never failed us so far - I think it's great that they keep supporting their customers like this even after 5 years already!! Great service overall- always available when you need them or ask nicely :) Support could be more proactive but still manageable if needed at least once per quarter instead just waiting until something goes wrong before reaching out again :).
We use CANSELL every day during office hours since almost 4 months now without any issues yet other than some minor niggles here an there which are sorted quickly usually within minutes / seconds through support chat etc..