Review on Outreach Grid by James Crofton

They have a great staff of people that are always willing to do what they can to find services. It is not always easy to get people on the phones or answer questions. Sometimes this makes it difficult for us to track down the actual person we are seeking. Have an open mind and be patient. They can help a lot of people. They are a great service to have. We are able to get people services and move them to housing. We are able to track their progress and make sure they are getting the services they need. It's easy to use, allows you to see what other users are looking at, and the reporting tools allow you to create custom reports for both clients and staff. If you have a lot of users, you may find it hard to keep track of who is doing what with which screens and filters. We've been using this tool for many years, and I believe it has greatly improved our ability to make sure we're putting out as much outreach as possible.