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Lithuania, Vilnius
1 Level
732 Review
29 Karma

Review on CravenSpeed by Oscar Thompson

Revainrating 1 out of 5

CravenSpeed's online store has a poor customer experience

My most recent online shopping encounter with CravenSpeed was disappointing. Despite offering a large selection of automotive goods, I found their website to be poorly laid out and challenging to use. Spending so much time looking for the precise replacement components I required was frustrating. When I eventually placed my order, I anticipated receiving it quickly, but sadly that was not the case. My order took longer to appear than anticipated due to the slow shipping. One of the parts was damaged upon delivery, and the packaging was insufficient. I contacted customer support to try to solve the problem, but I only received unhelpful and uncaring responses. They made it abundantly obvious that they had no interest in listening to my complaints or offering a satisfactory solution. My overall CravenSpeed internet shopping experience was disappointing. They had a difficult to use website, sluggish shipping, poor packaging, and unhelpful customer support. I won't be returning to this online store in the future and would not advise anyone to purchase there.

Pros
  • Excellent navigation and useful filtering options
Cons
  • We only send to a handful of countries.