This software has helped our organization to reduce manual work in multiple departments of our business by automating tickets as well as creating reports for all these tasks which were previously done manually before this product was introduced into use. It is very easy user friendly interface that makes it simple enough even an average person can understand its features without any difficulty at all. I do not have anything negative about my experience so far from using Turbo Software. The only thing i dislike sometimes are some minor bugs but they get solved within few hours after reporting them via email or live chat support team members who respond instantly when you report such issues through their website itself (which helps me save time).