The phone isn't perfect and I'd love to buy just the base phone without the extension but the price for just the base was absolutely ridiculous so I went with a set . Yes, the buttons are hard to press and I often end up having to hang up and start over. It's okay once you get used to it. However, the store needs better features. In my opinion it's a little better than your average phone, but I can't afford high-end business phones.
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