I love this bag. It can withstand a lot and is very comfortable to wear. Unfortunately, after about 3 months, the zipper broke and I could no longer use it. I contacted their support team and they offered to pay me to fix the problem. Unfortunately, I couldn't find a solution anywhere to fix the problem. So their support team gave me a new backpack. Their customer service is amazing, they are so kind and friendly, I highly recommend this company, they are great!
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