I like that this is user friendly to all levels in our organization from maintenance personnel through management level employees who are not programmers or computer savvy! It has made it so easy with no manual entry needed which saves time & money!! We do have some minor issues but they can be figured out without much trouble if you ask questions about them before purchasing such things (like we did).
The main thing i love most was how quick everything worked after installation by my colleagues at work when training other staff members.