I love that it has a good interface for creating schedules and communicating with patients, which is exactly what we need. It's free so there's nothing to dislike. The only issue we've had is that sometimes we have to wait 30 seconds before typing something into the search box. We also wish we could send patient messages or reminders via text message. This is great for scheduling appointments and communicating with our patients. We are able to easily collaborate on scheduling and communicate with other therapists in our office.