The ability to create my own custom work orders, submittals, etc. This was not available in previous versions. I also like that it's easy to use this software with other softwares such as Microsoft Office. It's very user friendly and has excellent customer service support from Financesoft. They are always willing to help you out! There isn't much dislike about this product. Sometimes there can be issues when trying to print reports or send emails but they usually get fixed quickly. We have been able to streamline our operations through finesses ERP system.