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773 Review
72 Karma

Review on Review Management Software by Charles Fowler

Revainrating 4 out of 5

It is good but it could be great if it is more user friendly!

The most amazing thing I like about this is that it has an option of emailing or writing reviews via SMS which i think would be great if many companies could do something similar with their product/service provider! Also there are no limitations in terms of number of times you can send reminders as well. Sometimes people don't respond when contacted by any mode other than phone so maybe adding more modes will help resolve such problems too? Otherwise its good software but not very user friendly at all. As far as my experience goes, everything was fine except sometimes sending texts didn't work properly though the website said success-full message sent successfully.

Pros
  • Many options for contact
  • No Limitations
  • Can say whatever they want to write including bad stuffs even without mentioning names :)
  • Text messages also works really nice.
  • Easy use (very simple) etc.etc.
Cons
  • Somewhat difficult time saving methods.
  • Cannot remove negative comments completely