The most useful thing I like about this software is that you can upload files as well, so we are able to send images or other documents too! It's really easy for our managers if they have no tech knowledge at all; even my manager didn't know how he could use it before using it myself haha (we're an IT-company). But there isn't anything bad either - everything works just fine :) You'll love them once your employees start working more efficiently because of their great collaboration tools ;) We've been solving some problems regarding communication between different teams within one organization but also collaborating remotely from home when needed.