It is very easy to use, it has all of my tools that I need at one place in order to run our business efficiently without having several different apps scattered throughout various platforms or devices (phone/tablet). This software makes things so much easier! There are not enough features as far back goes but they keep adding more every day which keeps me interested until then comes out with something new we like better than what was there before!! Emailing customers directly from this platform allows us access anywhere anytime giving them immediate responses when needed most especially during peak season where response time can be critical if you want your orders filled within 24-48hrs after purchase.